Do you like a kettle, clock or timer from the Naty Shop offer, but are you afraid of "what will happen" if the item breaks? You can sleep and use our items in peace!
First of all, all products sold on the Naty Shop store are original products, carefully manufactured and packaged by their manufacturers. Secondly, Naty Shop's own brand products, sugar paste or chocolate decorations and edible images, being food products, do not benefit from the classic 2-year warranty (nor would they), but they all come with a certificate of conformity + expiration date on each set.
Some of them, such as electrical appliances, pots or pans, are covered by the manufacturer's warranty. In this case, information about their term should be on the product page. The detailed principles of the warranty, as well as the warranty procedure, are described in the warranty document included in the package.
Therefore, if during the warranty period you find that the product you purchased has material defects, especially in the case of non-food products, do not hesitate to contact us. Our employees will help you with the necessary formalities and inform you about the next steps.
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